Privacy Policy
Blue Dome LLC - Data Protection & Privacy Practices
Last Updated: January 15, 2024
🔒 Our Privacy Commitment
Blue Dome LLC is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our ride services and vacation rental hosting services.
Table of Contents
- 1. Overview
- 2. Information We Collect
- 3. How We Use Your Information
- 4. Information Sharing
- 5. Data Security
- 6. Data Retention
- 7. Your Privacy Rights
- 8. Cookies and Tracking
- 9. Third-Party Services
- 10. Children's Privacy
- 11. California Privacy Rights
- 12. International Users
- 13. Changes to Privacy Policy
- 14. Contact Us About Privacy
1. Overview
Blue Dome LLC ("we," "us," or "our") operates ride services and vacation rental hosting services in Colorado's Peak-to-Peak community. This Privacy Policy applies to information we collect through:
- Our website (bluedomecolorado.com)
- Phone and email communications
- Transportation services
- Vacation rental hosting services
- Third-party platforms (such as Airbnb)
Business Information:
- Business Name: Blue Dome LLC
- Owner: Reid Barcus
- Address: PO Box 625, Nederland, CO 80466
- Phone: (720) 891-2475
- Email: info@bluedomecolorado.com
2. Information We Collect
We collect information you voluntarily provide when booking or using our services:
| Information Type | Examples | Purpose |
|---|---|---|
| Contact Information | Name, phone number, email address | Service coordination and communication |
| Service Details | Pickup/dropoff locations, dates, times | Service delivery and scheduling |
| Payment Information | Billing address, payment method details | Payment processing and billing |
| Special Requirements | Accessibility needs, special requests | Customized service delivery |
| Communication Records | Phone calls, emails, text messages | Quality assurance and service improvement |
- Website Usage: IP address, browser type, pages visited, time spent
- Device Information: Device type, operating system, unique device identifiers
- Location Data: General location information (with consent)
- Cookies: Small data files to improve website functionality
- Airbnb guest information for vacation rental bookings
- Payment processor transaction details
- Background check information (for safety purposes)
- Reviews and ratings from platform services
3. How We Use Your Information
- Coordinate ride services and pickups
- Manage vacation rental bookings and check-ins
- Process payments and billing
- Provide customer support and assistance
- Send service confirmations and updates
- Improve service quality and customer experience
- Conduct safety and security measures
- Maintain business records and accounting
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Send service updates and important notices
- Share information about new services or changes
- Respond to inquiries and feedback
- Conduct customer satisfaction surveys (with consent)
📧 Marketing Communications
We will only send marketing communications with your explicit consent. You can opt out at any time by contacting us or using unsubscribe links in emails.
4. Information Sharing
Blue Dome LLC does not sell, rent, or trade your personal information to third parties for their marketing purposes.
- Service Providers: Payment processors, background check services, booking platforms
- Property Owners: Relevant guest information for vacation rental stays
- Legal Requirements: When required by law, court order, or legal process
- Safety and Security: To protect safety of guests, staff, or property
- Business Transfers: In case of business sale or merger (with notice)
When you book through platforms like Airbnb, your information is also subject to their privacy policies. We encourage you to review their privacy practices.
5. Data Security
- Secure data transmission (SSL encryption)
- Access controls and authentication
- Regular security assessments
- Employee privacy training
- Secure data storage practices
Payment information is processed through secure, PCI-compliant payment processors. We do not store complete credit card numbers on our systems.
🛡️ Data Breach Protocol
In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by law, typically within 72 hours of discovery.
6. Data Retention
| Information Type | Retention Period | Reason |
|---|---|---|
| Booking and Service Records | 7 years | Business records, tax compliance |
| Payment Information | As required by processors | Financial regulations, dispute resolution |
| Communication Records | 3 years | Customer service, quality assurance |
| Website Analytics | 26 months | Website improvement, user experience |
| Marketing Preferences | Until withdrawn | Respecting communication preferences |
After retention periods expire, we securely delete or anonymize personal information unless longer retention is required by law or for legitimate business purposes.
7. Your Privacy Rights
You have several rights regarding your personal information:
📋 Access
Request a copy of personal information we hold about you
✏️ Correction
Request correction of inaccurate or incomplete information
🗑️ Deletion
Request deletion of your personal information (subject to legal requirements)
🚫 Opt-Out
Opt out of marketing communications at any time
📤 Portability
Request your data in a portable format
⏸️ Processing Limits
Request limits on how we process your information
To exercise any of these rights, contact us at (720) 891-2475 or info@bluedomecolorado.com. We will respond within 30 days and may require verification of your identity.
9. Third-Party Services
- Airbnb: Vacation rental booking platform
- Payment Processors: Secure payment handling
- Email Services: Communication and marketing
- Analytics Providers: Website performance and usage
- Background Check Services: Safety and security verification
Third-party services have their own privacy policies. We encourage you to review their practices, especially for services like Airbnb where you interact directly with their platform.
10. Children's Privacy
Our services are not directed to children under 18, and we do not knowingly collect personal information from children under 18 without parental consent. If you believe we have collected information from a child under 18, please contact us immediately.
When families book our services, parents or guardians are responsible for providing consent for any children's information included in the booking.
11. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of sale of personal information
- Right to delete personal information
- Right to non-discrimination for exercising CCPA rights
🏛️ California Notice
We do not sell personal information to third parties. In the past 12 months, we have not sold personal information of California residents.
12. International Users
Our services are primarily offered in Colorado, USA. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.
For European Union residents, we process personal information based on:
- Contract performance (providing requested services)
- Legitimate business interests (improving services, safety)
- Legal compliance (required record-keeping)
- Consent (marketing communications)
13. Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending email notification for material changes (when we have your email)
- Providing notice during your next service interaction
Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.
14. Contact Us About Privacy
Privacy Questions or Concerns?
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Blue Dome LLC - Privacy Officer
Reid Barcus, Owner
Address: PO Box 625, Nederland, CO 80466
Phone: (720) 891-2475
Email: info@bluedomecolorado.com
Website: bluedomecolorado.com
Response Time: We will respond to privacy inquiries within 30 days.
Privacy Rights Requests: To exercise your privacy rights, please provide sufficient information to verify your identity and specify which rights you wish to exercise.
📝 Privacy Policy Summary
We collect information to provide our ride and vacation rental services effectively and safely. We protect your information with appropriate security measures, only share it when necessary for service delivery or legal compliance, and respect your privacy rights. You can contact us anytime with privacy questions or to exercise your rights.
Thank you for trusting Blue Dome LLC with your transportation and accommodation needs in Colorado's beautiful Peak-to-Peak community!